To access your customer account, you must first create one if you have not already done so.

On computer:
- Click on the stick figure icon located at the top right of the home page.
- You can then choose to log in or create an account if you don't have one yet.

On mobile:
- Open the menu at the top left (☰), then click on "My account".
- Here too, you can log in or create an account depending on your situation.

Once logged in, you can access your customer area to track your orders and modify your information.

Forgot your password? A reset link is available from the login page.

To subscribe to the newsletter:
- You can register directly when creating your customer account, by checking the box provided for this purpose.
- At the bottom of the site's home page, via the field provided for this purpose.

- By taking advantage of the “10% off” pop-up that appears when you browse.
– Or at checkout, by checking the registration option.

To unsubscribe:
Click the "Unsubscribe" link at the bottom of each newsletter you receive.

Update my information:
- Log in to your “My Account” area.
- Go to the “Addresses” section.
- Click on "Edit" to update your personal information (address, telephone, etc.).

Deactivate my account:
To request deactivation of your account, simply send an email to the following address:
serviceconsommateurs@terraillon.fr
Our team will process your request as soon as possible.

The protection of your personal data is a priority for us.

To learn more about how we collect, use and protect your data, you can read our Privacy Policy by clicking here: Privacy Policy