Contact by Service
If you have a specific request to make to our teams, please consult the sections opposite to contact the right person.
Help Center and Consumer Service
Need help using one of our devices? Discover all our tips and information in our Help Center.
Our Consumer Service is at your disposal
By email: serviceconsommateurs@terraillon.fr
By phone: 0 826 881 789 (€0.15 per minute)
Response from Monday to Friday from 2:00 p.m. to 6:00 p.m.
By mail: 1 rue Ernest Gouin - CS 50001
78293 CROISSY-SUR-SEINE Cedex - France
Administrative Service
Your request expressly concerns the administrative service, please send your request by email to
service.administratif.comptabilite@terraillon.fr
Commercial & Marketing
Your request concerns a partnership request or the distribution of our products, please send your request to service.commercial.marketing@terraillon.fr
Quality and R&D
Your request concerns our Quality Department or the Development of our products, please send your request to service.qualite@terraillon.fr or service.RetD@terraillon.fr
Press Contact
Press contacts Terraillon - Open2Europe Agency
Christina Dijkman - 01 55 02 27 94
Emilie Leprévost – 01 55 02 27 85
